Frequently Asked Questions
Is the ticket I want to order in stock?
All items listed on the Swindontickets.co.uk are in stock, should we sell out of any tickets you will not be able to purchase them through the site. If there are tickets you can\\\\\\\\\\\\\\\'t see on the site please ask via the contact us page.
When will my order be despatched? How secure is my order?
All orders are dispatched two weeks before the event. Every item is sent on 1st class recorded service which you should receive in 2 days. 9-% of orders arrive in 1 day.
Orders are placed through encrypted SSL connection, Sensitive information such as credit card details and customer records are not held on our web site.
What methods of payment do you accept?
In order to receive your order as quickly as possible we recommend you pay by debit / credit card. We accept the following payment methods:
Visa, Visa Electron, Mastercard, Solo, Switch, Delta, PayPal
Can I pick up my tickets?
Yes you can from designated ticket outlets. In Swindon it is Swin City Comics, in Bath it is American Dream Comics. Other towns and Cities please ask.Any pick ups must be specified on ordering. In some circumstances you may be able to pick the tickets up at the venues in question. This must be agreed before hand.
What happens if an event is cancelled?
Please see our terms and conditions for cancellations